How Text Bridge Enrollment Works

Text Bridge is a communications relay service operated by K Tel LLC. The service is designed for individuals who cannot conveniently use mobile text messaging, including landline-only households and blind or visually impaired users.

How Customers Enroll

Text Bridge subscribers enroll by completing and signing a paper enrollment form or by providing verbal consent during telephone account setup.

During enrollment, subscribers provide their name, address, and telephone number. Subscribers expressly consent to participate in the Text Bridge service and to receive communications related to the operation of their Text Bridge account.

Consent Language

By enrolling in Text Bridge, the subscriber agrees to receive SMS communications related to the Text Bridge service. Message frequency varies based on customer usage. Message and data rates may apply. Subscribers may cancel service at any time by contacting K Tel LLC.

How Messages Are Sent and Received

Each subscriber receives a dedicated telephone number. Mobile phone users may voluntarily send SMS messages to the subscriber's dedicated number. Text Bridge converts incoming SMS messages into voice prompts that are delivered to the subscriber by telephone.

Subscribers may reply by speaking their response over the telephone. Text Bridge converts the spoken reply into an SMS message and sends it back to the original sender after the subscriber approves the reply.

No Marketing or Bulk Messaging

Text Bridge does not send unsolicited messages, marketing messages, promotional messages, or bulk messaging. Messages are conversational communications between subscribers and their family members, friends, customers, and other contacts.

Cancellation and Support

Subscribers may cancel service at any time by contacting K Tel LLC.

K Tel LLC
14351 Hoxie Rd
Addison, MI 49220
Email: support@ktel-llc.com