Privacy Policy

Effective Date: June 12, 2026

This Privacy Policy explains how K Tel LLC collects, uses, stores, and protects information in connection with Amish Text Bridge, a telephone-to-text communications service operated by K Tel LLC.

Information We Collect

We may collect the following information as needed to provide the service:

• Household name or account display name.
• Household landline telephone number.
• Assigned Amish Text Bridge telephone number.
• Phone numbers of outside senders who communicate with the household.
• Inbound and outbound SMS message content.
• Voice recordings created for spoken replies.
• Transcripts generated from spoken replies.
• Call logs, message logs, delivery records, and related service activity.
• Support communications sent to K Tel LLC.

How We Use Information

We use information to:

• Receive, store, read, and deliver text messages.
• Route voice calls to the correct household landline.
• Convert spoken replies into SMS messages after user approval.
• Provide customer support and troubleshoot service issues.
• Maintain service records, security logs, and usage records.
• Prevent abuse, unauthorized access, fraud, or misuse of the service.
• Comply with legal, regulatory, carrier, and telecommunications requirements.

SMS Consent and Message Handling

Amish Text Bridge is designed for two-way communications between landline-only households and mobile phone users. SMS messages are sent only as part of the communications service, including replies approved by the household user.

Message frequency varies based on user activity. Message and data rates may apply. Mobile users may text STOP to opt out of further SMS messages from a specific Amish Text Bridge number. Mobile users may text HELP for assistance or contact K Tel LLC at support@ktel-llc.com.

Sharing of Information

We do not sell personal information or message content. We may share information only as necessary with service providers that help operate the service, such as telecommunications, hosting, transcription, security, and support providers. We may also disclose information when required by law or when necessary to protect the service, users, or the public.

Data Retention

We retain message records, call records, voice reply records, and related logs for as long as reasonably necessary to provide the service, maintain account records, support users, resolve disputes, and comply with legal or regulatory obligations.

Security

K Tel LLC uses reasonable administrative, technical, and operational safeguards to protect service data. No method of storage or transmission is completely secure, and we cannot guarantee absolute security.

User Choices

Mobile users may opt out of SMS messages by texting STOP. Users may request help by texting HELP or emailing support@ktel-llc.com.

Children's Privacy

Amish Text Bridge is not intended for use by children under 13. We do not knowingly collect personal information from children under 13.

Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

Contact

K Tel LLC
14351 Hoxie Rd
Addison, MI 49220
Email: support@ktel-llc.com